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Influence and Leadership  //  Transforming Relationships with Emotional Intelligence

Smart professionals know that relationships are crucial to their success. In fact, many would say that nothing is more important. Today’s leaders must skillfully lead customer and internal teams, often with no formal authority. Today, a leader’s professional success can rise or fall depending on authenticity and the quality of the relationships s/he develops. Business has not traditionally given relationship-building skills high priority probably because ‘soft skills’ are more challenging to act upon and measure. This course provides specific, concrete steps for building more successful and satisfying relationships with team, customers and partners. To get full value from this course, you’ll need to value the building and maintaining of relationships. While personality and IQ don’t change much over a lifetime, research shows that the energy you invest developing your

emotional intelligence skills makes a measurable difference. This course is offered in classroom format of 1.5 days. It can also be delivered in shorter modules. Contact us to discuss possibilities.